Knowledge Collaboration
Knowledge management and sharing is a key element of the modern economy, treated by modern enterprises as one of the elements of building competitive advantage. Modern technologies allow us to share knowledge throughout the entire organization, regardless of its size. This makes us face a completely different problem: how to share knowledge so as not to drown in excess information?
Solving this issue has become possible thanks to Knowledge Collaboration systems (especially Atlassian Confluence), which allow sharing knowledge, sharing it with selected people, easy notification of changes in content and joint work on documents.
Knowledge-Related Problems
Knowledge Collaboration systems are gaining in importance because knowledge is becoming increasingly central in organizations. At the same time, knowledge alone is useless without an effective way to provide it and distribute it within the organization. Instead of helping, changes in work culture and technology make it even more difficult to cooperate effectively.
This includes, among others:
- Changes in the nature of knowledge, and the minimum amount of knowledge required for effective and correct work.
- Growth of companies and more and more frequent work in an international environment, which forces remote communication.
- Many industries require constant social media monitoring, which brings business benefits but takes time.
- Remote work and outsourcing become more and more popular, while time spent working in one place decreases. This makes proper onboarding and knowledge sharing even more important.
How To Cooperate Effectively?
Knowledge Collaboration is not possible without effective collaboration between employees. Wiki platforms or documentation exchange systems are not enough – an incentive is needed to share knowledge, which is also associated with rebuilding processes in the company and choosing the right ways of communication.
We’ll help your organization build a working Knowledge Collaboration system that encourages you to answer and share knowledge with people you interact with for the first time. We will propose how to systematize and catalog acquired knowledge. Everything to instill a culture of simple access to information and equal access for employees from all over the world.
Choose Appropriate Tools
For knowledge sharing in an organization to work, it is necessary to select tools appropriate for the type of activity. Instant messengers – such as Slack or Microsoft Teams – are ideal for small teams, but they do not act as a knowledge base and do not help in cooperation in large organizations. In turn, tools such as Sharepoint can be used for collaboration, but they do not provide an adequate flow of information.
We suggest basing the Knowledge Collaboration backbone on Atlassian Confluence and then choosing the right extensions and communication tools depending on the profile of the organization and the needs of the teams that will use the tool. We will make sure that the tools help in sharing knowledge, and not just a distraction or expensive gadget.