In large organizations, communication is one of the biggest challenges. Important news about system outages, new policies, project updates, or corporate events often gets buried in overflowing inboxes. Emails are easy to miss, Slack notifications scroll away, and static Jira banners become invisible after a while. The result? Critical information doesn’t reach the right people at the right time.

Announcement Feeds for Jira solves this problem by bringing structured, targeted, and measurable communication directly into Jira Software and Jira Service Management -the tools your teams already use every day.

• Email overload: Employees receive hundreds of emails each week, making it nearly impossible to spot urgent system messages among newsletters and CC storms. 

• Fragmented channels: Different teams rely on different tools (Slack, Teams, Confluence…), which scatters communication and leaves gaps. 

• Static banners: Standard Jira banners can share information, but they lack targeting, tracking, or interactivity. 

Organizations need a way to cut through the noise – to ensure the right people see the right messages, and to know for sure that critical updates are acknowledged. 

• Targeted Announcements: Deliver messages to exactly the group you want – project teams, service desk agents, managers, or the entire company.

• Multiple Display Options: Choose from banners, dialogs, pop-ups, full-page screens, or request-type announcements in the Service Desk. Match the form to the importance of the message – a banner for minor updates, a full-page confirmation for a policy change.

• Interactive Communication: Go beyond passive information. Ask for confirmation (Accept / Reject), require acknowledgments, or allow dismissal. Perfect for compliance-related communication.

• Feeds = Organized News Channels: Instead of creating endless separate messages, group announcements into feeds. For example, a Support Feed for helpdesk updates, or a Project Feed for status updates. Feeds reduce admin overhead and keep everything structured.

• Delegation: No need to burden Jira admins with every announcement. Project leads, HR, or communication teams can create and manage their own feeds.

• Customization: Define colors, icons, and placement to make messages visible and intuitive. Add attachments, links, or integrate with existing content (e.g., from Confluence).

• Reporting & Tracking: Every user action is tracked. You know who read the announcement, who accepted or rejected it, and who hasn't responded yet. Data can be exported to CSV for compliance or audits.

• Automation: Schedule recurring announcements, automate onboarding messages for new employees, or integrate feeds with JQL queries.

   

Let’s explore how Announcement Feeds for Jira can transform communication in practice.

When a system goes down, speed matters. A banner or dialog in Jira instantly informs all users, showing outage details and expected resolution time. For planned maintenance, announcements can remain visible until the downtime ends. No more guessing if the message reached everyone.

3. Dialog – Announcement in the pop-up (dialog)

Announcement Feeds for Jira is more than just a banner tool. It’s a communication platform built for large organizations that need clarity, accountability, and efficiency. By delivering the right message to the right people at the right time – and tracking responses – it ensures that nothing gets lost in the noise.

Whether it’s IT outages, compliance updates, HR reminders, or project news, Announcement Feeds helps you make your voice heard where it matters most: inside Jira.