SLA Two-dimensional Table One of the most advanced SLA management tools in Jira and a new gadget that will revolutionize your Dashboard! One of the common issues our clients raise is obtaining information about the status of our service, team, or project. Where are the overload, bottlenecks, or problems. Jira, of course, provides
The Gartner Magic Quadrant for IT Service Management Platforms 2022, which ranks providers of IT service management platforms, has Atlassian at the top spot! Atlassian doubled down on the IT service management market three years ago, and the first service management solution unlocked high-velocity service teams. Last year, Atlassian made its debut as a
Potential users of Atlassian software often wonder about the costs of purchasing and implementing Jira, Confluence or Trello. In this article, we will briefly answer the question "How much does Jira cost?". Is Jira free? Yes, Atlassian offers free versions of Jira for small teams, in the case of Jira Software and Jira Work Management the limit of the number of users is
One of the small improvements that makes our lives better and works for many of our customers is the last comment display feature. The functionality itself is very simple and allows you to access the last comment from the dashboard, board, or ticket search engine. It gives you the possibility to easily check whether the
Workflows form the base of Jira project, so it’s extremely important to make them functional and well-designed. While Jira most certainly is a versatile tool, it’s really easy to get some of the things wrong. Rookie mistake – setting / clearing a resolution Probably every single Jira admin made this mistake at least once.
Confluence offers the user a lot of different automation features centered on organizing content, like labels, sub-pages, excerpts, page properties etc. But these are only as good as the weakest link. If the user misspells or forgets a label, the page can no longer be easily accessed. Learn the Best Practices on how to
Confluence – thanks to its flexibility and ease-of-use – is a crucial content storage tool for many organizations. While managing security is often not an issue in small companies, large enterprises need to differentiate access levels and keep sensitive information out of sight. Unfortunately, this is the moment in which Confluence’s built-in security features
