SLA Two-dimensional Table One of the most advanced SLA management tools in Jira and a new gadget that will revolutionize your Dashboard! One of the common issues our clients raise is obtaining information about the status of our service, team, or project. Where are the overload, bottlenecks, or problems. Jira, of course, provides
The Gartner Magic Quadrant for IT Service Management Platforms 2022, which ranks providers of IT service management platforms, has Atlassian at the top spot! Atlassian doubled down on the IT service management market three years ago, and the first service management solution unlocked high-velocity service teams. Last year, Atlassian made its debut as a
Potential users of Atlassian software often wonder about the costs of purchasing and implementing Jira, Confluence or Trello. In this article, we will briefly answer the question "How much does Jira cost?". Is Jira free? Yes, Atlassian offers free versions of Jira for small teams, in the case of Jira Software and Jira Work Management the limit of the number of users is
One of the small improvements that makes our lives better and works for many of our customers is the last comment display feature. The functionality itself is very simple and allows you to access the last comment from the dashboard, board, or ticket search engine. It gives you the possibility to easily check whether the
Are you looking for the simplest way to learn about what Atlassian is, what it does, and how you can use it in your organization? Well, you’ve come to the right place! With so many new software brands springing up every day, choosing the right software for your organization can be quite a challenge.
Almost every organization today has multiple projects that need to be handled efficiently and cost-effectively. And software is an essential element of the project management process. Are you just getting started with project management? Or do you need a refresher on the best practices for your company? This article will help you understand, why
Workflows form the base of Jira project, so it’s extremely important to make them functional and well-designed. While Jira most certainly is a versatile tool, it’s really easy to get some of the things wrong. Rookie mistake – setting / clearing a resolution Probably every single Jira admin made this mistake at least once.
Looking for a way to improve security in your Jira instance? Check out these 5 great Atlassian Marketplace apps which can help you in achieving this goal. 1. GDPR (DSGVO) and Security for Jira The introduction of GDPR rules caused some chaos in the IT industry. Thankfully, vendors came forward with solutions. GDPR app
Jira allows you to secure the issues by limiting their visibility to certain users, groups and roles. There is a possibility to set up several different security levels. Find out how to do it in this article. To limit the issue visibility you need to create an issue security scheme. It is done by
The question about integrating SLA PowerBox with EazyBI is re-appearing on both CoreSoft Labs and EazyBI communities. Not all users know that the integration is already possible thanks to the SLA Metric Attribute Custom Field. Here’s how to set it up. Introduction EazyBI is one of the industry leaders when it comes
